Privacy policy

Last updated: 18 October 2026.

Who we are

This website is run by Knot Perfect, a UK handmade macramé business. This policy explains what happens to any information you share with us through this website.

What information we collect

This website does not have any sign-up, order or contact forms, so it does not collect or store any personal information about you directly. The buttons and links on this site either take you to an external platform (Etsy, Facebook or Instagram) or open an email to us in your own email app — in both cases, you choose what information to share and with whom.

Email enquiries

If you contact us by email at knotperfectuk@gmail.com, whatever you include in that email (such as your name, email address and details of your enquiry) is sent directly to our inbox. We only use this information to reply to you and to discuss your enquiry or order. We do not share it with third parties, and we do not use it for marketing unless you ask us to. We keep enquiry emails only for as long as reasonably needed to deal with your enquiry or order, and any related records we are required to keep for tax purposes.

Shopping with us

Purchases are currently handled entirely through our Etsy shop. Etsy processes and stores information related to your order (such as payment and delivery details) under its own privacy policy, which applies in addition to this one.

Social media

Our Facebook and Instagram pages are hosted by Meta, not by us. If you message or interact with us there, that platform's own privacy policy applies to how it handles your information.

Cookies and analytics

This website does not use cookies, analytics or any tracking tools of its own.

Children's privacy

This website is intended for adults and is not directed at children. We do not knowingly collect information from children.

Your rights

Under UK data protection law, you have the right to ask what information we hold about you (if any), to ask us to correct it, or to ask us to delete it. To do this, just email us at knotperfectuk@gmail.com.

Changes to this policy

We may update this policy from time to time, for example if we add order or contact forms to the website in future. Any changes will be posted on this page.

Contact us

If you have any questions about this privacy policy, please email knotperfectuk@gmail.com.